30 Days

Return Without Reason

2 Years

2 Years Warranty

English and German

Customer Telephone Service

Klarna

Pay By Installments

2-7 Days

DHL Fast Delivery In EU

Impressum

INFORMATION ACCORDING TO § 5 TMG

CLS Dafa GmbH

Registered Office:
Draisstr. 10
76646 Bruchsal
Germany

Managing Director:
Haihua Chen

Responsible for content according to § 55 Abs.2 RStV:
Haihua Chen, address as above
Register Entry:
HRB 727537

VAT ID:
DE 311690814

Copyright:
All rights reserved. Reproduction and duplication of editorial texts including storage and use on optical and electronic media only with the consent of the operator. The whole or partial exploitation of content by unauthorized third parties is prohibited.

Liability Notice:
The contents of our pages have been created with the utmost care. However, we cannot guarantee the accuracy, completeness, and timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with § 7 Abs.1 TMG (German Telemedia Act) and the general laws. According to §§ 8 to 10 TMG, we as a service provider are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible from the time of knowledge of a specific infringement. Upon becoming aware of corresponding infringements, we will remove these contents immediately.

Quick Guide

Quick Guide

Manual Download

Manual Download

Useful Videos

Useful Videos

Contact Support

Contact Support

How long does shipping take?

We typically process and ship orders within 1-2 business days. Standard shipping times vary depending on your location. Delivery time is usually 1-3 days for Germany and 3-7 days for other countries in the EU.

What is your return policy?

We offer a 30-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

How long is the warranty?

The warranty is for 2 years. We offer a customer service phone service in English and German, please feel free to contact us with any questions.

Do you offer international shipping?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.

What payment methods do you accept?

Credit cards: Visa, Mastercard, American Express, Maestro and UnionPay debit and credit cards.

Accelerated checkout: Apple Pay, Google Pay and Shop Pay.

Local payment methods: Bancontact, iDEAL, eps, Prepayment (Vorkasse) and Klarna.

At this time, we do not accept cash on delivery or personal checks.

What is the ratio of cleaning solution to water?

Cleaning solution-to-water ratio: 1:30