30 Days

Return Without Reason

2 Years

2 Years Warranty

English and German

Customer Telephone Service

Klarna

Pay By Installments

2-7 Days

DHL Fast Delivery In EU

Impressum

INFORMACIJE PREMA § 5 TMG

CLS Dafa GmbH

Registrirani ured:
Draisstr. 10
76646 Bruchsal
Njemačka

Generalni direktor:
Haihua Chen

Odgovoran za sadržaj prema § 55 Abs.2 RStV:
Haihua Chen, adresa kao gore
Registrirajte se:
HRB 727537

PDV ID:
DE 311690814

Autorska prava:
Sva prava pridržana. Umnožavanje i umnožavanje uredničkog teksta uključujući pohranjivanje i korištenje na optičkim i elektroničkim medijima samo uz suglasnost operatera. Zabranjeno je potpuno ili djelomično iskorištavanje sadržaja od strane neovlaštenih trećih strana.

Obavijest o odgovornosti:
Sadržaj naših stranica kreiran je s najvećom pažnjom. Međutim, ne možemo jamčiti točnost, potpunost i pravodobnost sadržaja. Kao pružatelj usluga odgovorni smo za vlastiti sadržaj na ovim stranicama u skladu sa § 7 Abs.1 TMG (Njemački zakon o telemedijima) i općim zakonima. Prema §§ 8 do 10 TMG, mi kao pružatelji usluga nismo obvezni nadzirati prenesene ili pohranjene podatke trećih strana ili istraživati ​​okolnosti koje ukazuju na nezakonitu aktivnost. Obveze uklanjanja ili blokiranja korištenja informacija prema općem zakonu ostaju nepromijenjene. Međutim, odgovornost u tom pogledu moguća je tek od trenutka saznanja za konkretan prekršaj. Nakon što postanemo svjesni odgovarajućih povreda, odmah ćemo ukloniti te sadržaje.

Quick Guide

Quick Guide

Manual Download

Manual Download

Useful Videos

Useful Videos

Contact Support

Contact Support

How long does shipping take?

We typically process and ship orders within 1-2 business days. Standard shipping times vary depending on your location. Delivery time is usually 1-3 days for Germany and 3-7 days for other countries in the EU.

What is your return policy?

We offer a 30-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

How long is the warranty?

The warranty is for 2 years. We offer a customer service phone service in English and German, please feel free to contact us with any questions.

Do you offer international shipping?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.

What payment methods do you accept?

Credit cards: Visa, Mastercard, American Express, Maestro and UnionPay debit and credit cards.

Accelerated checkout: Apple Pay, Google Pay and Shop Pay.

Local payment methods: Bancontact, iDEAL, eps, Prepayment (Vorkasse) and Klarna.

At this time, we do not accept cash on delivery or personal checks.

What is the ratio of cleaning solution to water?

Cleaning solution-to-water ratio: 1:30